Live Phone & Email Support
Call us toll-free at 888.575.4460 (Monday–Friday, 9:00 AM – 6:00 PM ET) or email support@eightvape.shop anytime. Include your order number and device name so our specialists can resolve your request on the first reply.
CUSTOMER CARE & WHOLESALE
Contact EightVape Support
Real vape hardware specialists based in the US — no endless chatbot loops. Reach out by phone, email, or wholesale desk.
888.575.4460Toll-Free Phone Support
< 4 HoursAvg Email Response
Mon–Fri9:00 AM – 6:00 PM ET
106+ BrandsAuthorized Wholesale
Order Changes & Tracking Help
Need to update a shipping address or swap a flavor before your package leaves our warehouse? Contact us before 1:30 PM ET on the day of your order and our fulfillment leads will update your shipment immediately.
B2B & Brick-and-Mortar Wholesale
Operate a licensed vape shop or lounge? Email wholesale@eightvape.com with your state tobacco/vape retail license and EIN to unlock tier-1 master case pricing across 106+ brands.
COMMON QUESTIONS
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Frequently Asked Questions
Where is EightVape headquartered?
Our corporate headquarters and primary fulfillment warehouse are located in Las Vegas, Nevada, allowing fast coast-to-coast logistics.
Do you offer a Military & First Responder discount?
Yes! Active-duty military, veterans, and first responders receive 15% off hardware and e-liquids every day. Contact support@eightvape.shop to activate your account badge.
How does EightVape Rewards work?
You earn 5 points for every $1 spent automatically when signed into your account. Redeem every 100 points for instant checkout discounts.
NEED DIRECT ASSISTANCE?
Talk to an EightVape Hardware Specialist
Available Monday–Friday, 9:00 AM – 6:00 PM ET by phone or email.
LOVED BY ALLThousands of positive reviews
FAST & FREE DELIVERYFree standard delivery in the US
GET REWARDEDEarn loyalty points on every order
SECURE SHOPPINGSafe and secure checkout
FREE & EASY RETURNSWe make returns easy