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Frequently Asked Questions (FAQ)

Quick answers on same-day Las Vegas shipping, PACT Act 21+ adult signature delivery, hardware authenticity, and promo codes.

Same-DayDispatch Before 2pm ET
100%Scratch-Code Authentic
WELCOME1515% Off Promo Code
30-DayHardware Warranty
01

Ordering, Promo Codes & Payment Methods

We accept PayPal Express, PayPal Checkout, major credit/debit cards (when enabled), and Sezzle 4-installment payments. Apply code WELCOME15 (15% off), MILITARY15 (15% off), VAPE10 ($10 off $50+), or FREESHIP directly at checkout.

02

PACT Act 21+ Age Verification & Delivery

All shoppers are age-verified (21+) and packages ship in plain, discreet boxes requiring an adult 21+ signature upon delivery in compliance with federal PACT Act rules.

03

Hardware Authenticity & Coil Compatibility

Every product is sourced directly from the original manufacturer (Vaporesso, GeekVape, Lost Mary, SMOK, UWELL, JUUL, Yocan, Pulsar) with a factory holographic scratch-off verification code.

COMMON QUESTIONS

Frequently Asked Questions

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Why does my tracking number say Adult Signature Required?

Under federal PACT Act regulations for vape and nicotine products, all carriers must verify a 21+ government photo ID at delivery.

How fast will my order ship?

In-stock orders placed before 2:00 PM ET Monday–Friday ship the same business day from our Las Vegas, NV fulfillment hub.

What if my disposable or pod kit arrives defective (DOA)?

Contact support@eightvape.shop within 72 hours of delivery with your order number and a quick photo/video — we replace DOA hardware free of charge.

NEED DIRECT ASSISTANCE?

Talk to an EightVape Hardware Specialist

Available Monday–Friday, 9:00 AM – 6:00 PM ET by phone or email.

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