Information We Collect
We collect only the information required to process your order, verify your legal age (21+) under federal law, and deliver your shipment (name, shipping/billing address, email, and order history).
DATA PROTECTION & SECURITY
Privacy Policy & Discreet Fulfillment
Your privacy matters. Learn how VapeVault protects your personal information, age-verification records, and payment security.
256-BitTLS Encrypted Checkout
DiscreetPlain Box Shipping
Zero SaleWe Never Sell Personal Data
PCI-DSSTokenized Payments
Payment & Age Verification Security
All payment transactions are processed via PCI-DSS compliant encrypted gateways (PayPal, Sezzle, and major card networks). We never store raw credit card numbers on our servers.
Discreet Packaging & Marketing Preferences
Every order ships in a plain, unbranded outer parcel. We never sell or rent your personal data to third-party marketers, and you can unsubscribe from promotional emails at any time or contact care@vapevault.com to request account deletion.
COMMON QUESTIONS
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Frequently Asked Questions
Do you sell customer data to third parties?
Never. Your data is used strictly for order fulfillment and PACT Act age compliance.
How can I delete my account or data?
Email care@vapevault.com from your registered email address and our privacy team will process your request within 48 hours.
NEED DIRECT ASSISTANCE?
Talk to a VapeVault Hardware Specialist
Available Monday–Friday, 9:00 AM – 6:00 PM ET via direct specialist email.
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FAST & FREE DELIVERYFree US shipping over $59
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SECURE SHOPPINGSafe and secure checkout
30-DAY RETURNSEasy unopened hardware returns